Exchange Policy
Exchange Policy
Effective: May 15, 2026
We don't do traditional swaps — we do refunds + reorders. It's faster.
How it works
- Email hello@forgeandcarry.com saying you want to exchange.
- We refund your original order (after we receive the return — see Refund Policy).
- You place a new order for the item you actually want.
Why this way
A traditional exchange means receiving your return, shipping a different item, processing — total 2-3 weeks. With our system, you get the new piece in 4-7 days and the refund lands while you wait.
Conditions
- 30-day window from delivery date
- Item must be unworn and unmarked
- Sets must be returned complete
Contact
hello@forgeandcarry.com