Exchange Policy

Exchange Policy

Effective: May 15, 2026

We don't do traditional swaps — we do refunds + reorders. It's faster.

How it works

  1. Email hello@forgeandcarry.com saying you want to exchange.
  2. We refund your original order (after we receive the return — see Refund Policy).
  3. You place a new order for the item you actually want.

Why this way

A traditional exchange means receiving your return, shipping a different item, processing — total 2-3 weeks. With our system, you get the new piece in 4-7 days and the refund lands while you wait.

Conditions

  • 30-day window from delivery date
  • Item must be unworn and unmarked
  • Sets must be returned complete

Contact

hello@forgeandcarry.com